Our Practice provide a complete range of general practice services including:
Our practice has been purpose built with suitable access for wheelchairs. Toilet facilities are available. Our practice is a NO SMOKING area.
Our doctors participate in the GP Access After Hours Service.
When the surgery is unattended please Phone 1300 130 147.
GP Access After Hours provides comprehensive after hours primary medical care for patients. The service is available for all people who are unwell or injured and for whom care is necessary prior to the next working day. This service does bulk bill, however there may be out-of-pocket expenses for some pathology tests. Ask our staff for a take home brochure for this service.
Interpreters are available for this service
Home visits, nursing home and hospital visits are available when reasonable for regular patients of this practice who are unable to attend the surgery due to their medical condition. Our reception staff will take the message and discuss the details with your treating doctor. There may be a home visit charge for all private patients. Please phone 4969 3811.
Our patients are asked to consult with the doctor regarding travel as travel is more than just having vaccinations. Your medical history, medication, destination and itinerary need to be considered well in advance of your departure date.
Our practice is committed to preventative health care. We use a reminder system, including National and State reminders for alerting patients to upcoming or overdue care activities. From time to time you may receive a reminder call, letter or SMS message from us. If you do not wish to participate in our reminder system, please advise your doctor or our staff.
We offer a comprehensive range of leaflets, brochures and relative information for your ongoing health care. Please ask our staff for a list of well-known and reputable health information websites.
We do offer to organise assistance for disabled, hearing impaired and non-English speaking patients. Please advise our staff regarding your needs when booking your appointment.
Please ask our staff if you wish this information to be explained or read to you. We are happy to have this information translated.
We are always trying to improve the standard of our service. We value your suggestions and have a suggestion box in the waiting room. From time to time we do invite patients to complete a questionnaire on their views of the practice.
We would like to know immediately of any complaints so that the appropriate steps can be taken. If you wish to take your problems outside, you may prefer to contact the NSW Government Centre, Health Care Complaints Commission, Locked Bag 18, Strawberry Hills NSW 2012.